Terms & Condition

Welcome to Indianness Jewels. By accessing or using our website https://indiannessjewels.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. Overview

This website is operated by Indianness Jewels (“we”, “us”, “our”). By visiting or purchasing from our site, you agree to these Terms & Conditions (“Terms”), along with our Privacy Policy.

2. Eligibility

You must be at least 18 years old to use this site. If you are under 18, you may use the site only under the supervision of a parent or legal guardian.

3. Orders, Pricing & Availability

• All prices are listed in INR (₹) and are subject to change without prior notice.

• Product availability cannot be guaranteed; we reserve the right to cancel or refuse orders at our discretion.

• In the event of an error in pricing or product description, we may cancel your order and issue a full refund.

4. Shipping & Delivery

• Orders are shipped through trusted courier partners within India and internationally (if applicable).

• Delivery times may vary depending on location and circumstances beyond our control (festivals, strikes, natural calamities, etc.).

• Customers must provide accurate shipping details. We are not responsible for delays or non-delivery due to incorrect information.

5. Returns, Refunds & Exchanges

• Returns or exchanges must be requested within 7 days of delivery.

• Returned products must be unused, in original packaging, and with all tags intact.

• Customized or made-to-order jewelry is non-returnable and non-refundable.

• Refunds (if approved) will be processed to the original payment method within 7–10 working days.

• Natural gemstones may contain slight inclusions or variations; these are not considered defects.

6. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of Indianness Jewels and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

7. Liability & Disclaimers

• All products are sold “as is” without warranties, except those provided under applicable law.

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• Third-party links (e.g., payment gateways) are provided for convenience; we are not responsible for their accuracy or security.

8. Privacy & Cookies

• We collect necessary personal information (name, email, phone, address) to process orders and provide customer service.

• Your data is never sold to third parties.

• Cookies are used to improve your browsing experience. You may disable cookies in your browser settings, though some features may not function properly.

9. Termination of Service

We reserve the right to suspend or terminate access to our website or cancel orders at any time if we suspect misuse, fraud, or violation of these Terms.

10. Changes to Terms

We may update or modify these Terms at any time. Any changes will be posted on this page. Continued use of the site constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts located in New Delhi, India.

12. Contact Information

For any questions regarding these Terms, please contact us at:
Email: indiannessjewels@gmail.com